UK Customer Experience Awards 2017 Wembley
By Donna O’Toole
Here at August, we had the privilege to attend the 2017 Customer Experience Awards, where our CEO, Donna O’Toole, was delighted to be chairing a panel of judges for the category ‘Customer centric culture (employee driven transformation)’. With the wondrous Wembley stadium playing host to the awards, the atmosphere was alight with success.
The standard of entries was of the highest calibre. In this particular category EdPlace, Finastra, Waitrose in Partnership with Maru/edr, Elite Telecom PLC, Power NI, GAME in partnership with Growth Engineering, PPL and Capital One all proved their worth at these highly reputable awards. It was extremely interesting to listen to such an array of businesses and we would like to congratulate you all on your performances.
Final presentations over, judges deliberations complete, and the scores counted; it was time for everyone to adorn their glad rags and for the celebrations to commence. Presented by writer and broadcaster Jeremy Nicholas, the stage was set for the winners of each category to collect their trophies.
Amongst the winners were Optivo, winning best small contact centre, Direct Line Group winning best financial services (banking and investment), Business Stream winning the insight and feedback category presented by Donna. However, the shining stars of the evening were Capital One winning the category judged by Donna and being crowned the overall winners of the Customer Experience Awards for achieving the highest combined score from their written entry and their presentation earlier in the day. A huge congratulations to the team over at Capital One.
Pictured above; Insight and Feedback category winners Business Stream with Donna O’Toole (top), Customer centric culture (employee driven transformation) winners Capital One (below)
A special mention for the charity of the event Barnardo’s, who support vulnerable young people to improve their lives. It was fantastic to witness the generosity of the room for such an amazing, life-changing charity.
After an inspiring day followed by a celebratory, glamorous, and electrifying evening, August would like to thank Awards International for making all of this happen and we can’t wait to be a part of more outstanding awards events in the future.
Sign up for our newsletter
You might also like
Happy New Year! And congratulations to the 1097 people who are starting 2020 with a huge accomplishment: receiving an honour from The Queen.read more
August founder Donna O’Toole spoke to Business Leaders and Entrepreneurs about the importance of awards for personal branding and thought leadership.read more
The Queen’s Birthday Honours List 2019 has seen 1073 individuals recognised for their fantastic personal achievements. Here is this year’s roundup…read more
Congratulations to the 1148 who people have started the New Year with an incredible accolade; an honour from The Queen in the 2019 New Year’s Honours List. The list features celebrities, sports professionals and extraordinary individuals, honouring them for their achievements, dedication to charity, and outstanding work in their chosen industries.read more