The Awards Expert Academy Terms & Conditions

Our Terms and Conditions of use

This is a contract with August Recognition Ltd, whose registered office is at 28 Fourth Road, Hove, East Sussex, BN3 2PJ, United Kingdom, henceforth referred to as “August”. Please carefully read the following terms before accessing this site or using a course. By accessing the site (which includes, visiting, registering, purchasing or accessing a course) you accept and agree to all of the covenants and conditions imposed in this agreement. If you do not agree to these terms, you may not access the site.

By using this service, you agree that you have read, understand and agree to these terms. You also agree to review this agreement periodically to be aware of modifications to the agreement, modifications which August may make at any time. Your continued use of this site will be deemed your conclusive acceptance of any modified agreement.

  1. General
    1.1 August reserves the right to change the content used at any time.
    1.2 Students who fail to complete the e-learning course in the time available will not be eligible for a refund.
    1.3 Students will receive periodic electronic notifications with regards to expiry of courses, progress on existing courses, course upgrades, new course releases and customer satisfaction surveys.
    1.4 August will safeguard the privacy of student data and not disseminate data without the express permission of the student.
    1.5 All rights not expressly granted herein are reserved.
    1.6 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
    1.7 If you do not agree with these Terms and Conditions you must cease the course immediately and notify August of your intent not to continue.
  2. Financial
    2.1 August quotes prices, and issues invoices in UK pounds (GBP) only. The client must pay in the currency shown on the invoice.
    2.2 Currency conversion charges from any other currency to that of the invoice is the responsibility of the client.
    2.3 Any sales taxes relevant to the country where the course takes place will be added to the course fees in accordance with that country’s tax regulations.
    2.4 The client must pay in full before the start of any training event or shipment of any product or course materials.
    2.5 Online payment is the preferred method of payment. Recognised payments credit and debit cards: American Express, Visa, Mastercard.
    2.6 Course fees include the licensing of training materials for a limited period of time appropriate to the course content. Each license is valid to one person only and cannot be exchanged or shared.
    2.7 August reserve the right to review the pricing and take appropriate action when changes to course occur beyond our control.
    2.8 All discounts, whether advertised or stated in correspondence, are mutually exclusive i.e. only one discount can be applied to any one booking.
    2.9 On any invoiced services: Late payment may incur penalty charges including removal of any discounts.
    2.10 On any invoiced services: August reserves the right to charge interest on late payments of invoices at a rate of 8% above the Bank of England’s base rate.
  3. Cancellation Policy
    3.1 All courses purchased must be paid for a minimum of 12 months. No refunds will be given once the course has been accessed by the student/customer.
    3.2 Subscription to courses created by August will continue without interruption until cancelled by the customer (after 12 months).
    3.3 Please ensure you notify August of cancellation in writing at the end of your minimum 12 month period by contacting hello@craftedbyaugust.com.
    3.4 If a student cannot access the course online via August because they fail to meet the required system requirements, then August will not take responsibility or give a refund to the purchaser.
    3.5 The start date of all memberships and access is deemed to be the date that the student first has access to the materials. August will make one attempt to warn the student when this access/ membership period has ended. After this attempt August can no longer guarantee access to the course or certification materials.
  4. Voucher Codes
    4.1 August will apply voucher codes against relevant eligible courses and membership schemes
    4.2 Voucher codes may not be applied in conjunction with other course offers or discounts
    4.3 August reserves the right to modify voucher codes without notice.
  5. e-Learning Materials
    5.1 The training material is property of August.
    5.2 This training material has been prepared, maintained, updated and distributed by August.
    5.3 The use of the training material on our courses is restricted to the Registered User who has been supplied by August with the log in details at the moment of purchase.
    5.4 The Registered User shall not copy, share, modify, transmit, distribute, or in any way, exploit the copyrighted materials provided by August other than for their own individual training. Use for any other purpose is expressly prohibited by law and any violators will be prosecuted.
    5.5 The Registered User shall not permit anyone else to copy, use, modify, transmit, distribute, or in any way, exploit the copyrighted materials.
    5.6 The materials made available by August are provided “as-is” without warranties of any kind, either expressed, or implied, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
    5.7 August does not warrant that the materials will be error free including technical inaccuracies, nor free of viruses, or other harmful matter. The entire cost of any necessary service, repair, or correction, is the Registered User’s responsibility.
    5.8 August may make improvements, or changes, to this material at any time without prior notification.
    5.9 All trademarks, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.
    5.10 All rights not expressly granted herein are reserved.
    5.11 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
    5.12 If you do not agree with these Terms and Conditions you must cease to use the Awards Expert Academy platform immediately.
  6. Access to the courses
    6.1 August strives to provide the course content to its students on a continuous basis. To that end, August will take all commercially reasonable efforts to provide uninterrupted access of the courses to its students. However, from time to time, students may be unable to access the courses due to conditions beyond August’s control. Such conditions include, but are not limited to: force majeure, acts of God, power outages, and the acts of computer hackers and others acting outside the law. Also, from time to time, access may be unavailable due to software issues, server downtime, increased Internet traffic or downtime, programming errors, regular maintenance of the system, and other related reasons. In response to any unavailability of the courses to its Students, August will take all commercially reasonable steps to ensure access is restored within a reasonable period of time. The term “commercially reasonable,” as used in these Terms, shall mean reasonable efforts taken in good faith without an unduly or burdensome use or expenditure of time, resources, personnel or money.
    6.2 August endeavours to provide the highest quality content to its Students. To that end, August reserves the right, in its sole discretion, to change, modify, or discontinue any aspect or feature of this Site in whole or in part, including, without limitation, the content, availability, access and/or the Terms of this Site. Such changes, modifications, additions or deletions will be effective immediately upon notice thereof, which notice may be made by posting such changes on this Site.
    6.3 Users are solely responsible for ensuring that they have sufficient and compatible hardware, software, telecommunications equipment and Internet service necessary for use of the Site.
  7. Third Party Content; Hyperlinks
    7.1 August makes no warranty, either expressed or implied, of the accuracy, merchantability, fitness for a particular purpose, or non-infringement of the information provided by third parties. This includes, but is not limited to, any information found on a link located on this site that allows users to access information found on another site. Additionally, August does not warrant the existence or functionality of any website which can be accessed through a link located on this site.
  8. Copyrights, Trademarks and Other Proprietary Rights
    8.1 August shall retain all worldwide rights in the intellectual property in and on the Site, including, but not limited to, trademarks, service marks, trade dress, inventions, ideas, trade secrets, the source code, the HTML code, the “look and feel” of the Site, its colour combinations, layout, and all other graphical elements, and the copyrights in and to its original content. You should assume that everything you read or see on the Site is copyrighted, trademarked, or otherwise protected and owned or licensed by August.
    8.2 Except as expressly stated on the Site or in these Terms, nothing that you read or see on the Site or in the courses may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use without the prior written consent of August, except as provided in these Terms. Nothing in these Terms grants you an express or implied license to use any of August’s intellectual property.
  9. Disclaimers and Limitation of Liability
    9.1 Case studies cited in the videos and their corresponding handouts and exercises are of a purely fictional nature and have no link to existing companies.
    9.2 All participants shown in the videos have granted their personal permission to be filmed, recorded and quoted for the purposes of this course only.
    9.3 The events in the videos are portrayed to the best of Donna O’Toole’s memory. While all the stories are true, they may not be entirely factual. Some events have been compressed and some identifying details have been changed to protect the privacy of the people involved. The videos also contain statements which are or may be deemed to be “forward-looking statements”. Forward-looking statements are not based on historical facts, but rather on current expectations and projections about future events, and therefore subject to risks and uncertainties which could cause actual results to differ materially from the future results expressed or implied by the forward-looking statements.
    9.4 Users access this site at his/her/its own risk. The site is provided on an “as is, as available” basis without warranty of any kind, expressed, implied or statutory, and any and all warranties of merchantability, fitness for a particular purpose or non-infringement of third parties’ rights are specifically disclaimed. August does not warrant any particular result from use of the software or site. August does not warrant that the information on the site is accurate, complete or complies with any particular law or regulation, or that the operation of and your access to the site will be uninterrupted, error-free, virus-free or completely secure.
    9.5 Under no circumstances and under no legal theory (tort, contract or otherwise) shall August or any of its affiliates, agents, employees, shareholders, directors, officers, third party content providers, successors or assigns be liable to you or any other person or entity for any indirect, special, incidental, punitive or consequential damages of any character, including without limitation, damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data, loss of productivity or contract, or any and all other commercial damages or losses.
    9.6 Your use of this site is at your sole risk and any content that you download is downloaded at your own discretion and risk, and you are solely responsible for any damage to your computer system in excess of the amount August received from students for a course, and for any loss of data that results from the downloading of any such content, including any damages resulting from computer viruses.
    9.7 In no event will August be liable for any damages in excess of the amount August received from the student for access to a course, even if August has been informed of the possibility of such damages, or for any claim by any other party.
    9.8 In no event will warranties provided by law, if any, apply unless they are required to apply by statute notwithstanding their exclusion by contract.
    9.9 This disclaimer is applicable to any damage or injury resulting from the negligence or an omission of August, computer virus or other similar item, telecommunications errors, or unauthorized access to or use of user information through theft or any other means. August is not liable for criminal, tortious, or negligent actions or omissions of third parties that affect this site.

I hereby declare that I have reviewed and understood the August Terms and Conditions, and in compliance with these Ts and Cs, I hereby agree to undertake the course, as scheduled.

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Additional Terms and Conditions for the Payment Plan

These Additional Terms and Conditions apply to all Qualifying Students who wish to study an Applicable Course and who choose to pay for their Applicable Course using the August Payment Plan. These Additional Terms and Conditions are in addition to the General Terms and Conditions and the Website Terms of Use (if you purchase the Applicable Course via the Website) that apply to the sale of any online courses.

Please read these Additional Terms and Conditions carefully before purchasing an Applicable Course and choosing to pay using the August Payment Plan. Please print off or keep a copy of these Additional Terms and Conditions for your records. August will not file or otherwise keep a copy of the agreement concluded between you and August and a concluded agreement will not be available from August at a future time and date.

By ordering an Applicable Course and agreeing to pay using the August Payment Plan, you are confirming your agreement to be bound by these Additional Terms and Conditions.

If there is any conflict between these Additional Terms and Conditions, the General Terms and Conditions and the Website Terms of Use, the conflict shall be resolved according to the following order of priority; (1) the Additional Terms and Conditions; (2) the General Terms and Conditions; and (3) the Website Terms of Use.

  1. Definitions
    1.1 Words and expressions defined in the General Terms and Conditions have the same meaning in these Additional Terms and Conditions except to the extent that they are varied by these Additional Terms and Conditions.
    1.2 In these Additional Terms and Conditions, the following terms have the following meanings:
    1.3 “Applicable Courses” means e-learning courses provided by August.
    1.4 “Qualifying Student” means any student who purchases an Applicable Course and qualifies for the August Payment Plan under Clause 2.2 of these Additional Terms and Conditions.
  2. Additional Terms and Conditions
    2.1 The August Payment Plan enables individuals to pay their Course Fees in twelve equal instalments, the first instalment being due at the time your order is placed. The remainder of your Course Fees will be due in 11 equal instalments, payable on a monthly basis In order to be a Qualifying Student for the August Payment Plan, you must meet all of the following requirements:

    • 2.1.1 you must purchase a complete Applicable Course;
    • 2.1.2 all orders must be placed online;
    • 2.1.3 you must pay the first instalment for your Applicable Course at the time of placing your order;

2.2 The August Payment Plan shall not be available where the requirements of Clause 2.1, above have not been met in full.
2.3 It is your responsibility to ensure that the required payments are made in accordance with Clause 2.1 of these Additional Terms and Conditions. Any failure to make payment of an instalment in accordance with these Additional Terms and Conditions will be a breach of the terms of the August Payment Plan and, without prejudice to any other rights it may have, August reserve the right to withdraw you from the August Payment Plan and any remaining Course Fees will become immediately due and payable in full.
2.4 Where August takes action under Clause 2.3 of these Additional Terms and Conditions, you will not be entitled to a refund of any Course Fees already paid.
2.5 August will not charge you interest on Course Fees due pursuant to the August Payment Plan.
2.6 The August Payment Plan shall not be available in respect of Applicable Courses which have already been purchased by you and/or where the Applicable Course has already commenced.
2.7 August may withdraw the August Payment Plan at any time in its sole discretion. Any such withdrawal shall not affect Qualifying Students who have purchased and are participating in an Applicable Courses and using the August Payment Plan at the date of such withdrawal. The August Payment Plan shall continue to be available to those Qualifying Students in relation to the Applicable Course which they are undertaking
2.8 If you have breached, or, are in breach of any of the General Terms and Conditions and/or these Additional Terms and Conditions, you will cease to be eligible for the August Payment Plan in respect of the relevant Applicable Course and any future courses you may book, and August reserve the right to withdraw you from the August Payment Plan and any remaining Course Fees will become immediately due and payable in full.
2.9 The August Payment Plan is offered subject to availability. Acceptance of your application for the August Payment Plan is at the sole discretion of August.
2.10 August may update or amend these Additional Terms and Conditions from time to time to comply with law or to meet its changing business requirements without notice to you. Any updates or amendments will be posted on the Website.
2.11 August may update or amend these Additional Terms and Conditions from time to time to comply with law or to meet its changing business requirements without notice to you. Any updates or amendments will be posted on the Website.

I hereby declare that I have reviewed and understood the August Additional Terms and Conditions for Payment Plan, and in compliance with these Ts and Cs, I hereby agree to undertake the course, as scheduled.