The UK Customer Experience Awards 2022 are now open

The UK Customer Experience Awards 2022 are now open

The UK Customer Experience Awards 2022 are now open

Awards News

By Donna O’Toole

DO YOU PROVIDE AN EXCEPTIONAL CUSTOMER EXPERIENCE?

Entries are now being accepted for the UK Customer Experience Awards (UKCXA) – one of the most highly regarded customer experience awards for both B2B and B2C businesses. These annual awards represent the ‘biggest celebration of customer experience in the UK’, and winning can prove to be a real springboard to future success.

All finalists from the 2022 event – which takes place at Wembley – will automatically be shortlisted for the International Customer Experience Awards (ICXA), providing an extra incentive to get involved.

The entry process has two stages:

  • A written entry
  • A 15-minute presentation for those shortlisted (plus 15 minutes to answer questions)

 

UK CUSTOMER EXPERIENCE AWARDS 2022: CATEGORIES

A total of 21 categories are available and these are split into the following three sections:

  • CX Classics – celebrating the key elements of a world-class CX strategy
  • CX Spotlights – recognising particular industries and practices that are shaping the CX future
  • CX Professionals – honouring individuals and teams who are essential for CX success


CX Classics
(13 categories):

  • Customers at the Heart of Everything™
  • Customer Experience in the Crisis
  • Customer-Centric Culture
  • B2B Customer Experience
  • Best Customer Service
  • Best Use of Customer Insights & Feedback
  • Business Change and Transformation
  • Best Customer Experience Strategy
  • Best Use of Technology
  • Employee-Driven CX
  • Best Innovation in CX
  • Best Measurement in Customer Experience
  • Best Digital Transformation

CX Spotlights (6 categories):

  • Vulnerability / Health and Wellbeing in CX
  • Financial Services
  • Learning and Development
  • Customer Experience for SMEs
  • Most Improved CX
  • Most Improved Complaint Handling

CX Professionals (2 categories):

  • CX Team of the Year
  • CX Leader of the Year


IMPORTANT DATES FOR YOUR DIARY

Entries Open: NOW
Super Early Bird Deadline: Friday 8 April
Early Bird Deadline: Saturday 4 June
Final Deadline: Friday 8 July
Finalists Announced: Friday 22 July
Awards Finals & Awards Ceremony: Thursday 6 October

All businesses can take advantage of the Super Early Bird deadline by entering before Friday 8 April 2022 to secure a discounted rate of just £349 per entry (saving £150) and £199 per additional entry (saving £100).

Click here for more information on the UK Customer Experience Awards. Good luck if you decide to enter this year!

 

FREE AWARDS STRATEGY GUIDANCE

If you would like to increase your chances of success at the UK Customer Experience Awards – or any other upcoming awards – we recommend attending our next Awards Strategy session, where you will benefit from a wealth of useful tips and pointers about how to pick the awards you could win and build an effective awards strategy for your business.

Click here to secure your FREE place on our next session.

 

DISCOVER MORE

To find out more about the awards industry and how we work, head over to our handy FAQs page. Here, you’ll find nine different sections covering everything you need to know to begin your journey.

If you have a specific awards enquiry, simply complete our online form to contact us, and we’ll be in touch as soon as possible.

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The UK Customer Experience Awards 2021 are now open

The UK Customer Experience Awards 2021 are now open

The UK Customer Experience Awards 2021 are now open

Awards News

By Donna O’Toole

Entries are now being accepted for the UK Customer Experience Awards – one of the most highly regarded customer experience awards for both B2B and B2C businesses. These annual awards represent the ‘biggest celebration of customer experience in the UK’, and winning can prove to be a real springboard to future success.

The entry process has two stages: a written entry, followed by a presentation for those shortlisted.

A total of 23 categories can be entered in 2021, including ‘Customer Experience for SMEs‘, ‘Learning and Development‘ and ‘Customer-Centric Culture‘.

As with many awards this year, there is a particular emphasis on recognising the efforts of businesses affected by the pandemic. Specific categories have been added such as ‘Customer Experience in the Crisis‘ and ‘Employee Experience in the Crisis‘.

UK CUSTOMER EXPERIENCE AWARDS 2021 CATEGORIES

The full list of categories are below:

  • Customers at the heart of everything™
  • Customer Experience in the Crisis
  • Customer-Centric Culture
  • Employee Experience in the Crisis
  • Best Use of Insight and Feedback
  • B2B Customer Experience
  • Customer Experience for SMEs
  • Digital Transformation
  • Business Change and Transformation
  • Outsourcing
  • Contact Centre - Large
  • Contact Centre - Small
  • Financial Services
  • Best Use of Technology
  • Best Customer Service
  • Learning and Development
  • Diversity and Inclusion
  • Vulnerability
  • Health and Wellbeing – Customers and Employees
  • CX in the Community
  • CX Team of the Year
  • CX Professional of the Year
  • CX Leader of the Year

IMPORTANT DATES FOR YOUR DIARY

Entries Open: NOW
Early Bird Deadline: Saturday 21st May
Final Deadline: Friday 25th June
Awards Finals: Thursday 7th October
Awards Ceremony: Thursday 14th October

All businesses can take advantage of the Early Bird deadline by entering before 21 May 2021 to secure a discounted rate of just £349 per entry (saving £100) and £179 per additional entry (saving £50).

Click here for more information on the UK Customer Experience Awards.

WE GET THE INSIDE SCOOP

August CEO, Donna O’Toole, caught up with CEO of Awards International, Neil Skehel, about this year’s awards in more detail on her Winning Awards podcast.

Listen now to discover:

  • How you can benefit from being involved in the UK Customer Experience Awards
  • How the awards will work in 2021
  • What we can look forward to at the 2021 awards ceremony

Good luck if you decide to enter the UKCXA this year!

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2019 UK Customer Experience Awards

2019 UK Customer Experience Awards

2019 UK Customer Experience Awards

Business Awards

By Donna O’Toole

UK CUSTOMER EXPERIENCE AWARDS

The UK Customer Experience Awards are open for 2019!

If you love your customers, and customer experience is top priority for your business – winning these awards will give you the recognition you deserve.

The UK Customer Experience Awards recognise outstanding organisations, big and small, who are enhancing their CX through innovation, who keep their customers at the heart of everything they do, and the individuals who are championing customer experience. There are 24 categories available for B2B and B2C organisations, teams, and individuals.

CATEGORIES

Customers at the Heart of Everything
Customer Centric Culture
Use of Insight & Feedback
Business Change & Transformation
Product or Service Development
Employees at the Heart of Everything
Employee Experience
Customer Experience Training
Online Customer Experience
Use of AI
Use of Software
Multi-channel Experience
Use of Technology
B2B Customer Experience
Telecoms
Financial Services
Utilities
Professional Services
Retail
Hospitality & Leisure
Contact Centre Large
Contact Centre Small
Team of the Year
CX Professional of the Year
Overall Winner

The winners of each category are automatically entered to be in with a chance to win the Overall Winner trophy!

The awards are judged through both a written entry and a live presentation on the day of the finals, and every finalist receives a feedback report after the awards finals.

IMPORTANT DATES

Early Bird Deadline: 31st May 2019

Entry Deadline: 28th June 2019

Finalists Announced: 10th July 2019

Awards Finals: 10th October 2019

HOW WE CAN HELP

If you are interested in entering the awards get in touch today and book your FREE consultation! We can help you decide if you’re ready to enter, select the categories you’ll have the best chance of winning, and even write your award-winning entry for you!

Simply reply to this email for more information or click below to find out about our bespoke business awards services.

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