The UK Customer Experience Awards 2021 are now open

The UK Customer Experience Awards 2021 are now open

The UK Customer Experience Awards 2021 are now open

Awards News

By Donna O’Toole

Entries are now being accepted for the UK Customer Experience Awards – one of the most highly regarded customer experience awards for both B2B and B2C businesses. These annual awards represent the ‘biggest celebration of customer experience in the UK’, and winning can prove to be a real springboard to future success.

The entry process has two stages: a written entry, followed by a presentation for those shortlisted.

A total of 23 categories can be entered in 2021, including ‘Customer Experience for SMEs‘, ‘Learning and Development‘ and ‘Customer-Centric Culture‘.

As with many awards this year, there is a particular emphasis on recognising the efforts of businesses affected by the pandemic. Specific categories have been added such as ‘Customer Experience in the Crisis‘ and ‘Employee Experience in the Crisis‘.

UK CUSTOMER EXPERIENCE AWARDS 2021 CATEGORIES

The full list of categories are below:

  • Customers at the heart of everything™
  • Customer Experience in the Crisis
  • Customer-Centric Culture
  • Employee Experience in the Crisis
  • Best Use of Insight and Feedback
  • B2B Customer Experience
  • Customer Experience for SMEs
  • Digital Transformation
  • Business Change and Transformation
  • Outsourcing
  • Contact Centre - Large
  • Contact Centre - Small
  • Financial Services
  • Best Use of Technology
  • Best Customer Service
  • Learning and Development
  • Diversity and Inclusion
  • Vulnerability
  • Health and Wellbeing – Customers and Employees
  • CX in the Community
  • CX Team of the Year
  • CX Professional of the Year
  • CX Leader of the Year

IMPORTANT DATES FOR YOUR DIARY

Entries Open: NOW
Early Bird Deadline: Saturday 21st May
Final Deadline: Friday 25th June
Awards Finals: Thursday 7th October
Awards Ceremony: Thursday 14th October

All businesses can take advantage of the Early Bird deadline by entering before 21 May 2021 to secure a discounted rate of just £349 per entry (saving £100) and £179 per additional entry (saving £50).

Click here for more information on the UK Customer Experience Awards.

WE GET THE INSIDE SCOOP

August CEO, Donna O’Toole, caught up with CEO of Awards International, Neil Skehel, about this year’s awards in more detail on her Winning Awards podcast.

Listen now to discover:

  • How you can benefit from being involved in the UK Customer Experience Awards
  • How the awards will work in 2021
  • What we can look forward to at the 2021 awards ceremony

Good luck if you decide to enter the UKCXA this year!

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Awards News

By Donna O’Toole

Hello, and welcome to your monthly round-up of awards!

Every month, we like to find some of the biggest industry awards that you can enter right now and share them with you.

So here is your selection of awards open in February;

AWARDS OPEN NOW

The Grocer Gold Awards
One of the blue riband events of the £200bn grocery retail and wholesale sector, hosted and produced by The Grocer. The 2021 programme will shine a light on the extraordinary achievements of companies and individuals since the coronavirus outbreak in January 2020 across 35 categories, including nine new categories.
Deadline: 8 March 2021

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The National Technology Awards
One of the biggest celebrations of technology, organised by National Technology News. There are 33 categories available, including Start-up Tech Company of the Year, Tech Growth Business of the Year, Tech for Good Award and Consumer Product of the Year to name a few. Plus, they have introduced a new category for 2021: Data-driven Product of the Year.
Deadline: 12 March 2021

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The British Data Awards
Recognise and celebrate the data success stories of start-ups to global giants, and everything in between, with categories including Innovation of the Year, Data for Good Initiative of the Year, Marketing Campaign of the Year and Data Leader of the Year – to name a few.
Deadline: 19 March 2021

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The CIPD People Management Awards
Recognising and rewarding the outstanding people and initiatives that are transforming businesses. There are 21 categories available, including four new ones: Best Flexible Working Initiative, Best Organisational Development Initiative, Best Community Initiative and Best People Analytics Initiative.
Early-bird Deadline: 25 March 2021
Final Deadline: 29 April 2021

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The Global Good Awards
Celebrating the organisations that are making strides towards a better world for people, the planet and the global economy and creating change across all aspects of purpose-driven sustainability and social impact. They have 18 categories available, including two new categories; Waste Reduction & Minimalisation Award and COVID Crisis Champions Award.
Early-bird deadline: 26 March 2021
Final Deadline: 23 April 2021

Read More

LOOKING FOR MORE AWARDS TO ENTER?

Lucky for you, we have curated lists of awards you could be entering in your industry or profession!

Click here to take a look, or get in touch if you would like our support.

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2020 Year in Review

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2020 Year in Review

Company News

By Donna O’Toole

Last year we wrote…

2019 oh what a year!

It’s been another 12 months of political turmoil, climate chaos and of course Brexit. But despite the doom and gloom, our clients have been shouting about their business successes and winning lots of awards to show how strong their businesses really are!

…in hindsight, maybe 2019 wasn’t so bad!

Fast forward to 2020, and this year has been one of the most difficult, tumultuous and downright stressful years, but thankfully it hasn’t all been bad.

We’ve had the pleasure of continuing to support our fantastic clients to benefit from a plethora of amazing awards (even when working from home!) including;

  • The Lloyds Bank National Business Awards
  • The International Business Awards
  • UK Customer Experience Awards
  • The Learning Awards
  • Amazon Scale-Up Awards
  • UK Employee Experience Awards
  • National Technology Awards
  • BITC Responsible Business Awards
  • Marketing Week Masters
  • BusinessGreen Leaders Awards
  • Reuters Responsible Business Awards
  • International Customer Experience Awards
  • HR Champion Awards
  • National Contact Centre Awards
  • Great British Entrepreneur Awards
  • And many, many more!

And with our Who Wins When you Win campaign we launched in Summer, we’ve been celebrating our clients’ success by donating and making an impact on others’ lives.

The Queen’s Awards for Enterprise

In April 2019 we celebrated our clients winning the prestigious Queen’s Awards for Enterprise!

We were so proud to support HIB to win in the Innovation category and this year, in particular, it really meant a lot for their team. Robert Ginsberg, Managing Director said,

Despite the difficult times many of us are facing, it is heartening to know that we can share some positive news with our partners, suppliers, employees and wider community and celebrate this significant award, which is a huge achievement for everyone at HiB.

Winning Awards during a Pandemic

Every year we are always very fortunate to attend some of the biggest and best award ceremonies. But little did we know after attending the 2020 Learning Awards live Finals at London Hilton Park Lane in February that this would be the last live event for the foreseeable future.

We pride ourselves on the relationships we hold with our partners, including award organisers of some of the worlds most-loved awards. And when the news broke of events being cancelled indefinitely, no one in the awards and events industry knew what would happen.

And after a short period of uncertainty, award organisers agreed the show must go on… online!

We’re lucky to operate in such a positive industry, celebrating success and recognising those that put the hard work in and make an impact. And this year the addition of celebrating the covid-19 heroes, with dedicated categories to reward those who have gone above and beyond to help others.

So we want to say a huge thank you to award organisers for the time, effort and dedication they’ve put in to switch to virtual ceremonies, to ensure their awards go-ahead and for those winning businesses to get the recognition they deserve.

We wrote about the success of the virtual ceremonies we’ve attended this year, read all about it here.

Team August

Here at August HQ we have had quite the eventful 12 months!

We moved into our beautiful new office in January, starting the year off on a high. Unfortunately, we had to leave mid-March and switch to working from home – luckily this was a simple switch for us.

One of the biggest challenges we had was taking our in-person live training event and making it virtual. But we can confirm our virtual Awards Accelerator training programme has been a huge success, with attendees winning awards not long after they’d completed the day! Like Tam Lever, Operations Manager of RoundPeg Search,

I completed the August Awards Accelerator training in November and wanted to Thank Donna for delivering such an insightful and inspiring day! Prior to the training I had no clue where to start, and no confidence that entering awards would be time well spent for the company. Within 5 minutes of commencing the training, Donna had blown all my misconceptions about business awards out of the water! The Accelerator training covered everything I needed to know, from how to build our awards strategy, right through to how to use awards for marketing our business. I’m looking forward to sharing my ideas with the rest of the company so we can get cracking on our entries for awards in 2021. Thank you August 🙂

We can’t wait to hear some of the winning stories from this year’s cohort and to continue training entrepreneurs and employees how to win in 2021!

And we are very excited to introduce our wonderful new Project Manager and Editor Ben to the team.

Ben joined us in November with vast experience in shaping, developing and growing brands from his work with Fulham FC and glorious Goodwood. He’s already making a huge impact and supporting our clients to grow their own brands through the valuable recognition awards bring, so do say hi to Ben and test his sporting knowledge next time you are in touch – he loves a challenge!

Celebrating Your Success

Continuing our support – we’re looking forward to celebrating even more success with our clients and training more entrepreneurs and individuals to win.

Winning Awards Podcast – we launched our Winning Awards Podcast summer 2020 and we’ve had such a positive response, we’re looking to sharing even more inspiring stories next year (get in touch if you’d like to make a guest appearance!)

Partnering with The Girls’ Network – The Girls’ Network supports over 1000 girls each year across the UK to reach their potential. From January 2021, every time you win an award we will celebrate your success by making a donation to The Girls’ Network on your behalf, supporting them to inspire and empower girls from the least advantaged communities by connecting them to a mentor and a network of professional female role models.

With the impact of the coronavirus pandemic carrying over into 2021, it’s hard to imagine what life is going to look like in 12 months time. But there is definitely still a lot to look forward to!

THANK YOU

Finally, we would like to thank you for your continued support and wish you the very best for the festive season!

We will be closed from the 21st December and returning on the 4th January, refreshed and ready to make your 2021 award-winning.

Best wishes, Team August.

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Company News

By Donna O’Toole

Who wins when you win?

I’ve always believed that every single one of us is capable of achieving our goals with the right support in place. And as a female entrepreneur who started with nothing, I’ve depended on hard work, self-development, continued education, and relationship-building to reach my own goals.

Like many entrepreneurs, as a young person, my personal journey was not easy or straightforward. I started full-time work at the age of 16, my first business at the age of twenty, and a full-time degree in my thirties – whilst juggling two little daughters and a writing job! And I’m in no doubt that the people I met in my teenage years were pivotal to me overcoming the hurdles life had put up and finding my own way.

SHARING YOUR SUCCESS

Every year, thousands of girls across the UK are still disadvantaged by their background, parental income and even their gender. Their potential is overlooked and they can’t access the support they need to succeed. So we’re delighted to be partnering with The Girls’ Network, which supports over 1000 girls each year across the UK to reach their potential.

Now, every time you win an award we will celebrate your success by making a donation to The Girls’ Network on your behalf.

With your help, this initiative will inspire and empower girls from the least advantaged communities by giving the vital funds and support they need to connect to a mentor and a network of professional female role models.

The Girls' Network, August The Awards Consultancy, August Recognition, Who Wins When You Win, The Sustainable Development Goals, SDGs, UN Sustainable Development Goals, Impact

I am passionate about empowering young girls to access the education and skills they need to create a better future for themselves and their families, and I’m delighted that this project also helps us to support many of the UN’s Global Goals including Gender Equality and Quality Education for all, as well as creating opportunities for Decent Work and Economic Growth.

Sustainable Development Goals (SDGs) and Disability | United Nations Enable

We really want your incredible awards results to have an even bigger impact. So all you need to do is work within us on your exciting awards journey and the more awards you win, the more help you will give to young girls who are in great need of our support.

Contact me if you would like to know more, and if you’re not sure whether you are ready to win awards you can take our FREE TEST and join me in a free awards strategy meeting to start your journey.

Let’s work together to create winning results for you, and for every young girl who needs our help.

Donna

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Contact Us

Contact us now to find out which awards you could be winning.

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You might also like

Awards Open in March 2021

Awards Open in March 2021

Enter and win business awards to raise your profile and grow your business. Here are some awards to enter in March 2021. Stop waiting, start winning.

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